DIRECT ANSWERS
Product, pricing and sourcing questions.
Clear answers for buyers comparing models, checking MOQ, arranging samples or preparing a quotation request.
11 answers
Are you a factory or a trading company?
JPHUI is a Shenzhen product company integrating R&D, design, mold making, injection molding and sales. The company was established in 2021 and provides coordinated OEM/ODM development for smart consumer products.
Can I evaluate a sample before a bulk order?
Yes. V8 can be ordered directly on this website at the listed direct price. Other published models can be requested through the sample inquiry flow. Shipping and applicable taxes are confirmed before payment.
What customization can you support?
Depending on the model and project scope, options can include color, logo, labels, manuals, retail packaging and deeper product development. Functional, app or mold changes need a separate engineering assessment.
What are the MOQ and production lead time?
Current published models have an MOQ of 300 or 400 units and a reference lead time of 20 days. Final timing depends on the approved configuration, order quantity and production schedule.
Which markets do you serve?
We support global sourcing discussions, with current focus on the United States, the European Union and Canada. Market-specific documentation and requirements should be identified at the start of your project.
Can I order more than one model in one inquiry?
Yes. Add multiple models to the inquiry list, choose bulk or sample intent and set a quantity for each line. One consolidated request helps us review the full project.
Is the price on the website the final price?
No. FOB price ranges and MOQ are references. Volume, configuration, packaging, destination and current production conditions must be confirmed in a formal quotation.
How does sample payment work?
V8 can be ordered directly on this website. The order is recorded first; our team confirms stock, freight and applicable taxes before sending payment instructions. For other samples, cost and delivery details are confirmed before payment. The website does not collect card details.
Can I track an inquiry after submitting it?
Yes. Use the reference number shown after submission with the same email address on the Track Inquiry page. The public status does not display internal notes.
Do you publish every certification for every model?
No. The supplier file contains document categories such as CE EMC, CE RED, RoHS, EN71, EN IEC 62115 and US CPC, but model-level coverage must be matched to the exact product and destination before use.
What shipping reference is available?
The supplied reference is approximately 8–12 days to the United States at USD 8–10/kg by DHL. It is not a universal quote; final freight depends on weight, address, service and carrier confirmation.
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